◆INTRODUCATION
This Privacy Policy has been created to clearly explain how we collect, use, store, protect, and manage personal information obtained through the Website, including information shared by users when submitting inquiries, requesting property details, or communicating with us through online forms, email, phone, or messaging platforms.
We are committed to handling personal data responsibly, transparently, and in accordance with applicable data protection principles and regulations.
By accessing, browsing, or using this Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information in accordance with the practices described herein.
If you do not agree with any part of this Privacy Policy, you are advised to discontinue use of the Website immediately.
This Privacy Policy applies to all visitors, prospective clients, customers, and any individual who interacts with the Website in any manner, whether casually browsing property listings or submitting personal information for real estate services.
◆INFORMATION WE COLLECT
I. Personal Information
Personal information is data that can directly or indirectly identify you. This may include:
- Full name
- Email address
- phone number
- Any other information you choose to share through inquiry forms, messages, or communications
II. Automatically Collected Technical Information
When you access the Website, certain technical data may be collected automatically, including:
- Internet Protocol (IP) address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the Website
- Referral sources
This data is collected to analyse trends, improve Website functionality, and enhance user experience.
III. Cookies and Tracking Technologies
We may use cookies and similar tracking tools to collect browsing information and improve Website performance.
◆HOW WE USE YOUR INFORMATION
- Responding to property inquiries and service requests
- Providing property details, updates, and recommendations
- Facilitating communication between clients and developers
- Improving Website functionality and user experience
- Managing internal records and customer relationships
- Sending promotional or informational communications (only where consent is provided)
- Complying with legal and regulatory obligations
We use technical and analytical data to:
- Monitor Website performance
- Understand user behaviour and preferences
- Enhance content and navigation
Personal data is used strictly for professional real estate service purposes and is not processed for unlawful or unrelated activities.
◆INFORMATION SHARING AND DISCLOSURE
- With internal staff for responding to inquiries and providing services
- With property developers or partners, where necessary, to process property-related requests
- With trusted service providers assisting with website hosting, analytics, communication tools, or technical support
- Where disclosure is required by law, regulation, or legal process
All third parties receiving personal data are required to maintain appropriate confidentiality and security standards
We ensure that personal information is shared strictly for legitimate business purposes and in accordance with applicable data protection principles.
◆DATA SECURITY AND PROTECTION MEASURES
Visko Real Estate LLC implements reasonable administrative, technical, and organisational safeguards to protect personal information collected through viskorealestate.ae against:
- Unauthorised access
- Loss or accidental disclosure
- Alteration or misuse
- Destruction
These security measures may include secure servers, restricted access controls, encryption technologies, and internal data handling procedures.
While we strive to protect personal data using commercially acceptable methods, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of information.
Users are encouraged to take appropriate precautions when sharing personal data online.
◆USER\u2019S RIGHTS AND DATA ACCESS
- Request access to personal information held by Visko Real Estate LLC
- Request correction of inaccurate or incomplete data
- Request deletion of personal information, subject to legal or business obligations
- Withdraw consent for marketing communications at any time
Requests related to personal data may be submitted by contacting us at info@viskorealestate.ae. The Company will make reasonable efforts to respond to such requests within a reasonable timeframe and in accordance with applicable laws.
◆THIRD PARTY SERVICES AND TOOLS
- Website hosting providers
- Customer communication platforms (email, messaging services, contact forms)
- Website analytics tools
- Technical maintenance services
These third-party service providers may have access to limited personal information only as necessary to perform their functions and are required to handle such data securely and confidentially.
Visko Real Estate LLC is not responsible for the privacy practices of third-party platforms and encourages users to review their respective privacy policies when interacting with such services.